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1. Are your products authentic?
Yes, all our products are 100% authentic, sourced directly from official distributors and authorized suppliers. We never sell imitations or products of unknown origin.
2. How long will it take to receive my order?
Orders are processed within 4-10 business days and shipped via courier. Delivery within Greece typically takes 2-4 business days, depending on your location.
3. Can I return a product if it doesn't work for me?
Yes, you have the right to return within 14 days of receipt, in accordance with consumer protection law. The product must be sealed and unused (for hygiene reasons, especially for cosmetics/perfumes). See our Terms & Conditions for the full process.
4. What payment methods are available?
We accept credit/debit card and PayPal — fast, secure checkout every time.
5. How can I track my order?
Once your order ships, you'll receive an email with a tracking number so you can follow its progress directly through the courier company.
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